Privacy Policy
Last updated: October 13, 2026
Who is responsible?
Hefei Zhouxiaoyi E-Commerce Co., Ltd., operating as talqsevia™, is responsible for the personal information it processes to operate talqsevia.com. Contact service@talqsevia.com for privacy inquiries. Our business details appear below.
Information collected
Depending on your interactions, we may collect your name, email, telephone number, billing and delivery addresses, order details, support correspondence, and return information. Our store and service providers may also process IP addresses, device and browser information, cookies, browsing activity, and security logs. Payment services process payment credentials; we may receive payment status and limited transaction information needed to manage your order.
How information is used
We use relevant information to process payments and orders, arrange delivery, provide support and refunds, maintain accounts where available, prevent fraud, protect the store, and meet legal and accounting obligations. Where enabled, we use analytics to understand store performance. Marketing messages are sent according to applicable consent requirements and can be unsubscribed from. We do not require marketing consent to provide ordinary order support.
Legal grounds where applicable
Where data protection law requires a legal basis, we rely as appropriate on contract performance for purchases, legal obligations for required records, legitimate interests for proportionate security and store administration, and consent for activities that require it. You may withdraw consent without affecting prior lawful processing.
Service providers and disclosures
Our storefront uses Shopify. Information may be shared as needed with storefront and hosting providers, payment processors, carriers, fulfillment partners, support providers, and analytics or marketing providers where those functions are enabled. Providers receive information relevant to their functions and process it under applicable arrangements. We may disclose information to comply with lawful requests, protect legal rights, or in a business transfer subject to applicable protections. We do not sell personal information for money. If advertising features constitute sale or sharing under local privacy law, applicable opt-out rights apply.
Cookies and choices
Essential cookies support functions such as cart, checkout, and security. Analytics or advertising cookies may be used where enabled and permitted. You can manage cookies through your browser and any consent controls available on the site; disabling essential cookies may impair checkout. Where law requires it, non-essential cookies require consent. We honor applicable legally required opt-out signals for processing to which they apply.
International processing
We are based in China. Our service providers may process information in other countries. Where required, appropriate transfer safeguards must apply, such as contractual protections or other legally recognized mechanisms. Contact us for information about safeguards applicable to your data.
Retention and security
We retain information for as long as reasonably necessary for the stated purposes, including order support and mandatory tax, accounting, dispute, and fraud-prevention requirements. Retention varies by record type and applicable law. We apply reasonable administrative and technical safeguards, but no system can guarantee absolute security.
Your rights
Depending on your location, you may request access, correction, deletion, portability, restriction, or objection, withdraw consent, or opt out of applicable sale, sharing, or targeted advertising. Contact service@talqsevia.com. We may verify identity in a proportionate way and respond within the period required by applicable law. Certain records may need to be retained by law. You may also complain to the relevant data protection authority. We do not penalize you for exercising applicable privacy rights.
Children and external services
Our store is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child supplied information, contact us. External websites and payment services have their own privacy practices, which you should review.
Updates and privacy contact
Updates will be posted with a revised date. Material changes will be communicated where required by law. Email service@talqsevia.com or call +86 18620346849. Service hours: 8:00 AM – 10:00 PM (China Standard Time (UTC+8)). We aim to respond within 1–2 business days; complex investigations may take longer.