Payment methods and currency

Available payment methods are displayed in the live checkout and may vary by location and order. We do not guarantee a particular payment service unless it appears at checkout. Review the checkout currency, item prices, discounts, shipping, and applicable taxes before completing payment. Your provider may charge conversion or cross-border fees.

Payment authorization

Orders require successful payment confirmation. A pending authorization may appear before a charge is completed. If payment fails or you suspect a duplicate charge, contact your payment provider and our support team with the order number. Avoid repeated submissions before checking the transaction status.

Protecting payment information

Complete purchases through the official talqsevia.com checkout. Payment services handle payment information according to their own terms and security practices. We do not ask you to email a complete card number, card security code, account password, or one-time authentication code. No internet transmission or storage system can be guaranteed completely secure.

Order verification

We may request information reasonably needed to verify an order or investigate suspected unauthorized activity. Where payment cannot be verified or an order cannot be fulfilled, we may cancel the order and refund any captured amount. Verification does not create an additional cancellation fee.

Refunds and cancellations

After an approved return is received, inspected, and approved, we initiate the eligible refund to the original payment method within 5–10 business days. Your bank or payment provider may take additional time to post the credit.

Contact us as soon as possible to request cancellation or an address change. We make reasonable efforts to help before fulfillment begins. Cancellation or changes cannot be guaranteed once processing, fulfillment, shipment preparation, or dispatch has started. No cancellation fee is charged for an order successfully canceled before fulfillment. If it cannot be canceled, eligible products remain subject to our return policy.

Payment assistance

Email service@talqsevia.com or call +86 18620346849. Service hours: 8:00 AM – 10:00 PM (China Standard Time (UTC+8)). We aim to respond within 1–2 business days; complex investigations may take longer.